[ART STUFF]

 

All prints were designed by New York City art advisor, Lara A. Björk, hand painted by our artist and illustrator, Pauline de Roussy de Sales, and printed here in New York City. 

 

Print (noun) \'print\

A reproduction of an original artwork (such as these beautifully painted watercolor images) intended for graphic reproduction, produced by and under the supervision of the artist who completed the work. 

 

Archival Ink (noun) \ärˈkīvl iNGk\

A museum quality colored ink used for writing, drawing or printing, that if properly stored and exhibited away from direct sunlight, is expected to last more than a century. 

 

Limited Edition (noun) \ˈlimədəd əˈdiSH(ə)n\

There are one hundred copies of each ABC print produced by The Letters NYC. Once all of the prints in the edition are sold, no additional copies will be made of that same exact ABC combination (ie. there will never be an edition 101 of the Art ABCs). The paper is true white with a matte (not shiny) finish and of 330gsm weight, which is high quality, thick paper stock, thin enough to bend but sturdy enough to stand up. 

 

UV Plexiglass (noun) \UV pleksiˌɡlas\

Transparent acrylic plastic made with an Ultra Violet used to protect the artwork from light damage and bleaching, used in the place of glass to that the artwork or the collector is not hurt should it accidentally shatter. 

 

[PRODUCTION TIME]

All prints and frames are made-to-order.

Unframed prints ship within 5 business days. 

Framed prints ship within 10 business days. 

If an order is placed on a weekend, the order fulfillment process will begin on the following business day. 

(ie. If the order is placed on a Saturday, fulfillment will commence on Monday, and will ship within 5-10 business days)

 

[INSTALLATION]

Please consider tacking the print directly to the wall (one in each corner with a chic thumbtack solution) if installing a framed work over a bed, crib or changing table causes concern. 

 

[ORDERS + RETURNS]

All sales are final.

All prints and frames are made-to-order. 

Order cancellations or adjustments must be cancelled within 24 hours of confirmation.

Any requests after this time frame will not be accommodated. 

In the unfortunate (and very rare) event that your print arrives damaged, please email us within 24 hours of receiving your order at hello@thelettersnyc.com accompanied by detailed description, and detail photos of the packaging and damaged area. 

In unfortunate (and very rare) event of a return, the work must arrive to The Letters NYC in the exact condition and packaging in which received. 

Shipping charges will not be refunded. 

Return shipping is the responsibility of the collector. 

A replacement print will only be provided if there are prints available of the work to be replaced. Once the print edition sells out, there will be no additional prints made. 

 

[SHIPPING]

-Unframed prints ship within 5 business days

Packed and rolled in archival wrapping and in a cardboard tube. 

-Framed prints ship within 10 business days. 

Packed flat in archival parchment paper and cushioned with cardboard corners. 

Do not use scissors close to the print when unpacking. 

Shipping estimates are based on the shipping destination, weight and packed dimensions. 

Estimates provided upon checkout. 

Tracking number will be provided prior to shipment. 

Shipping options:

-UPS Ground (2-7 days, depending on destination)

-UPS 3-Day Select 

-UPS Next Day Air

-UPS Expedited (international shipments only, 2-5 days depending on destination)

 

International collectors are responsible for applicable international duties and taxes. Duties and taxes are due upon arrival of shipment and are not included in the shipping cost. 

Shipments will be declared as a limited edition artwork at the price indicated on the sales invoice. The Letters NYC will not declare the order as a gift. 

Shipping speed starts from the day the print is shipped, not the day that the order is received. 

 

[COPYRIGHT]

Artwork copyright does not transfer to the buyer upon order confirmation.